Privacy

Unless otherwise specified below, the provision of your personal data is neither required by law or contract nor necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide the data will have no consequences. This applies only insofar as no other information is provided in the following processing operations.
‘Personal data’ is any information relating to an identified or identifiable natural person.

Server log files
You can visit our websites without providing any personal information.
Each time you access our website, usage data is transmitted to us or our web host/IT service provider by your internet browser and stored in log files (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider.
Processing is carried out on the basis of Art. 6 (1) lit. f GDPR from our overriding legitimate interest in ensuring the smooth operation of our website and improving our offering.
Contact

Responsible
Please contact us if you wish. The person responsible for data processing is: Pascal Zimmer, Witthausstraße 24, 45470 Mülheim an der Ruhr, Germany, +49 (0) 208 3881905, info@bikebattery.de

Proactive contact by the customer via email
If you proactively contact us via email, we will only collect your personal data (name, email address, message text) to the extent that you provide it. The data processing serves to process and respond to your contact request.
If the contact serves to carry out pre-contractual measures (e.g. advice on purchase interest, preparation of offers) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) lit. b GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in processing and responding to your enquiry. In this case, you have the right to object at any time to the processing of personal data concerning you based on Art. 6 (1) lit. f GDPR for reasons arising from your particular situation.
We only use your email address to process your enquiry. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the contact form
When you use the contact form, we only collect your personal data (name, email address, message text) to the extent that you provide it. The purpose of data processing is to establish contact.
If the purpose of establishing contact is to carry out pre-contractual measures (e.g. advice on purchase interest, preparation of offers) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) lit. b GDPR. If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in processing and responding to your enquiry. In this case, you have the right to object at any time to the processing of personal data concerning you based on Art. 6 (1) lit. f GDPR for reasons arising from your particular situation. We only use your email address to process your enquiry. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.

Customer account Orders

Customer account
When you open a customer account, we collect your personal data to the extent specified there. The purpose of data processing is to improve your shopping experience and simplify order processing. The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of your consent until revocation. Your customer account will then be deleted.

Collection, processing and disclosure of personal data when placing orders
When you place an order, we collect and process your personal data only to the extent necessary to fulfil and process your order and to handle your enquiries. The provision of data is necessary for the conclusion of the contract. Failure to provide data will result in the contract not being concluded. Processing is carried out on the basis of Art. 6 (1) lit. b GDPR and is necessary for the fulfilment of a contract with you.
Your data will be passed on, for example, to the shipping companies and dropshipping providers you have selected, payment service providers, service providers for order processing and IT service providers. In all cases, we strictly adhere to the legal requirements. The scope of data transfer is limited to a minimum.
Reviews Advertising

Data collection when writing a comment or review
When you comment on or review an article or post, we only collect your personal data (name, email address, comment text) to the extent that you provide it. The purpose of processing is to enable comments/reviews to be made and to display comments/reviews.

For the purpose of verifying your review/comment, we also collect the following data: order number, customer number, invoice number, .

By submitting the comment/review, you consent to the processing of the transmitted data. The processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of your consent until revocation. Your personal data will then be deleted.

When your comment/review is published, the name you provided and the email address you provided will be published.

In addition, when you submit your comment/review, your IP address will be stored for the purpose of preventing misuse of the comment or review function and ensuring the security of our information technology systems. By submitting the comment/review, you consent to the processing of the transmitted data. The processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of your consent until revocation. Your IP address will then be deleted.

Use of your personal data for sending postal advertising
We use your personal data (name, address) that we have received in connection with the sale of goods or services to send you postal advertising, unless you have objected to this use. The provision of this data is necessary for the conclusion of the contract. Failure to provide this data means that no contract can be concluded.
The processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in direct advertising. You can object to this use of your address data at any time by notifying us. The contact details for exercising your right to object can be found in the imprint.

Use of your email address for sending newsletters
We use your email address exclusively for our own advertising purposes to send you newsletters, provided you have expressly consented to this, regardless of the contract processing. The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent until revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list.

Use of your email address for sending direct advertising
We use your email address, which we have received in connection with the sale of goods or services, for the electronic transmission of advertising for our own goods or services that are similar to those you have already purchased from us, unless you have objected to this use. The provision of your email address is necessary for the conclusion of the contract. Failure to provide it will result in the contract not being concluded. Processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in direct advertising. You can object to this use of your email address at any time by notifying us. The contact details for exercising your right to object can be found in the legal notice. You can also use the link provided for this purpose in the advertising email. No costs other than the transmission costs according to the basic tariffs will be incurred for this.

Merchandise management

Use of an external merchandise management system
We use a merchandise management system for contract processing within the scope of order processing. For this purpose, your personal data collected in the context of the order is transferred to
JTL-Software-GmbH, Rheinstr. 7, 41836 Hückelhoven
.

The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is carried out on the basis of Art. 6 para. 1 lit. b GDPR.

Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is accessed again.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, we would like to point out that you may not be able to use all functions of this website to their full extent.

The links below provide information on how to manage (including deactivate) cookies in the most popular browsers:
Chrome: https://support.google.com/accounts/answer/61416?hl=de (https://support.google.com/accounts/answer/61416?hl=de)
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09 (https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen -63947406-40ac-c3b8-57b9-2a946a29ae09)
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen (https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen)
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac (https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac)

Technically necessary cookies
Unless otherwise stated in the privacy policy below, we only use these technically necessary cookies for the purpose of making our website more user-friendly, effective and secure. Cookies also enable our systems to recognise your browser even after you have changed pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change.

The use of cookies or comparable technologies is based on Section 25 (2) TTDSG. The processing of your personal data is based on Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.
You have the right to object to this processing of personal data concerning you at any time for reasons arising from your particular situation.
Use of the cookie consent tool from JTL
We use the cookie consent tool from JTL-Software-GmbH (Rheinstraße 7, 41836 Hückelhoven; ‘JTL’) on our website.
The tool allows you to give your consent to data processing via the website, in particular the setting of cookies, and to exercise your right of withdrawal for consents already given. The purpose of data processing is to obtain and document the necessary consent to data processing and thus comply with legal obligations. Cookies may be used for this purpose. The following information may be collected, among other things: IP address, date and time of the page view and consent status.
Data processing is carried out to fulfil a legal obligation based on Art. 6 para. 1 lit. c GDPR.
Further information on data protection at VersaCommerce can be found at: https://www.jtl-software.de/datenschutz (https://www.jtl-software.de/datenschutz).

Analysis

Use of Google Analytics 4 We use the web analytics service Google Analytics from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; ‘Google’) on our website. The data processing serves the purpose of analysing this website and its visitors, as well as for marketing and advertising purposes. To this end, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The following information may be collected, among other things: IP address, date and time of the page view, click path, information about the browser and device you are using, pages visited, referrer URL (website from which you accessed our website), location data, purchasing activities. Your data may be linked by Google to other data, such as your search history, your personal accounts, your usage data from other devices and all other data that Google has about you.

The IP address is truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of your consent until revocation.

The information generated about your use of this website is usually transferred to a Google server in the USA and stored there. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and is therefore committed to complying with European data protection principles. Both Google and US government authorities have access to your data.

For more information on terms of use and data protection, please visit https://policies.google.com/technologies/partner-sites (https://policies.google.com/technologies/partner-sites) and https://policies.google.com/privacy?hl=de&gl=de (https://policies.google.com/privacy?hl=de&gl=de).

Plug-ins and other stuff

Using Google Tag Manager
We use Google Tag Manager from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; ‘Google’) on our website.
This application is used to manage JavaScript tags and HTML tags, which are used in particular to implement tracking and analysis tools. Data processing serves the purpose of designing and optimising our website in line with user needs.
Google Tag Manager itself does not store cookies or process personal data. However, it enables the triggering of additional tags that can collect and process personal data.
Further information on terms of use and data protection can be found here (https://www.google.com/intl/de/tagmanager/use-policy.html).

Use of Google reCAPTCHA
We use the reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; ‘Google’) on our website. The query serves the purpose of distinguishing between input by a human and automated, machine processing. For this purpose, your input is transmitted to Google and reused there. In addition, the IP address and, if applicable, other data required by Google for the reCAPTCHA service are transmitted to Google. This data is processed by Google within the European Union and, if necessary, also transmitted to servers of Google LLC in the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and is therefore committed to complying with European data protection principles.
The use of cookies or comparable technologies is based on your consent in accordance with Section 25 (1) sentence 1 TTDSG in conjunction with Article 6 (1) lit. a GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of your consent until revocation.
Further information on Google reCAPTCHA and the associated privacy policy can be found at: https://www.google.com/recaptcha/intro/android.html (https://www.google.com/recaptcha/intro/android.html) and https://www.google.com/privacy (https://www.google.com/privacy).
Use of Google invisible reCAPTCHA
We use the invisible reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; ‘Google’) on our website.
This serves the purpose of distinguishing between input by a human and automated, machine processing. In the background, Google collects and analyses usage data, which is used by Invisible reCaptcha to distinguish regular users from bots. For this purpose, your input is transmitted to Google and reused there. In addition, the IP address and, if necessary, other data required by Google for the Invisible reCAPTCHA service are transmitted to Google.
This data is processed by Google within the European Union and, if necessary, also transferred to Google LLC servers in the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and is therefore committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent in accordance with Section 25 (1) sentence 1 TTDSG in conjunction with Article 6 (1) lit. a GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of your consent until revocation.
Further information on Google reCAPTCHA and the associated privacy policy can be found at: https://www.google.com/recaptcha/intro/android.html (https://www.google.com/recaptcha/intro/android.html) and https://www.google.com/privacy (https://www.google.com/privacy).

Use of Cloudflare
We use the Cloudflare CDN content delivery network from Cloudflare Inc. (101 Townsend St, San Francisco, CA 94107, USA; ‘Cloudflare’) on our website. This is a supraregional network of servers in various data centres to which our web server connects and through which certain content on our website is delivered.
The purpose of data processing is to optimise the loading times of our website and thus make our offering more user-friendly.
The following information, among other things, may be collected: IP address, system configuration information, information about traffic to and from customer websites (so-called server log files).
Your data may be transferred to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Cloudflare has certified itself under the TADPF and is therefore committed to complying with European data protection principles.
Your personal data is processed on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in the needs-based and targeted design of the website. You have the right to object at any time to the processing of your personal data based on Art. 6 (1) lit. f GDPR for reasons arising from your particular situation.
For more information on data protection when using Cloudflare, please visit https://www.cloudflare.com/de-de/privacypolicy/ (https://www.cloudflare.com/de-de/privacypolicy/).

Rights of data subjects and storage period

Duration of storage
After complete contract processing, the data will initially be stored for the duration of the warranty period, then in accordance with statutory retention periods, in particular those under tax and commercial law, and then deleted after the expiry of the retention period, unless you have consented to further processing and use.

Rights of the data subject
If the legal requirements are met, you have the following rights under Articles 15 to 20 of the GDPR: right to information, right to rectification, right to erasure, right to restriction of processing, right to data portability.
In addition, pursuant to Art. 21(1) GDPR, you have the right to object to processing based on Art. 6(1)(f) GDPR and to processing for the purposes of direct marketing.

Right to lodge a complaint with the supervisory authority
Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.

You can lodge a complaint with the supervisory authority responsible for us, which you can reach at the following contact details:

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
PO Box 20 04 44
40102 Düsseldorf
Tel.: +49 211 384240
Fax: +49 211 38424999
Email: poststelle@ldi.nrw.de

Right to object
If the processing of personal data listed here is based on our legitimate interest pursuant to Art. 6 (1) lit. f GDPR, you have the right to object to this processing at any time with effect for the future for reasons arising from your particular situation.
Once you have objected, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

If personal data is processed for direct marketing purposes, you can object to this processing at any time by notifying us. Once you have objected, we will stop processing the data concerned for direct marketing purposes.

Last update: 29 November 2023